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/ Technology
Retailers get mobile-friendly
91% of retailers say they have a mobile strategy in place, according to a new study from Shop.org and Forrester. Retailers also report that consumers using tablets tend to spend and convert more than consumers using other mobile devices and computers.
Posted 05/23/2012Allison EnrightPost a comment
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/ Marketing
Luxury brands can sell to even lower-income consumers in China
But a Forrester report suggests uncluttered web sites and ‘entry goods’ to capture sales.
Posted 05/22/2012Thad RueterPost a comment
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/ Technology
More French e-retailers optimize their sites for mobile consumers
45% of French-based companies in a recent study have built mobile sites or apps.
Posted 05/21/20121 comments
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/ E-Retailers
Work doesn’t prevent French women from shopping online
Working French women shop on the web as much as those who stay at home.
Posted 05/18/2012Internet Retailer1 comments
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/ Technology
A customer service badge helps boost BabyAge.com’s conversion rate
The retailer tested the site with and without the badge to prove its worth.
Posted 05/17/2012Katie DeatschPost a comment
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/ E-Retailers
E-commerce jumps 15.4% in Q1
Web shoppers spent more than $50 billion Q1, the Commerce Department says.
Posted 05/17/2012Allison Enright1 comments
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/ Technology
Good customer service via social media can lead to more spending
A survey finds that 17% of online consumers sought service via social media.
Posted 05/16/2012Thad RueterPost a comment
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/ Technology
Many shoppers prefer the web for buying Mother’s Day gifts
Increasingly those gifts are gadgets, surveys say.
Posted 05/11/2012Amy DustoPost a comment
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/ Technology
Consumers worry about online privacy, but shop anyway
They don’t trust web merchants to keep their personal data secure, a report says.
Posted 05/11/2012Allison EnrightPost a comment
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/ Marketing
More e-commerce sites help grow online sales in France
31 million French shoppers spent 11 billion euros online (US $14.25 billion) in Q1.
Posted 05/11/20121 comments
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