Your Search: John Lazarchic
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/ E-Retailers
Shop.org elects its new board of directors
Shop.org is the online retailing arm of the National Retail Federation.
Posted 09/06/2011Thad RueterPost a comment
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/ Technology
IRCE 2011 Report: Petco optimizes e-mail for customers on smartphones
In Q1 2011, one in five customers opened the merchant’s e-mails on a mobile device.
Posted 06/16/2011Bill SiwickiPost a comment
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/ E-Retailers
Shop.org names former REI exec as interim director
Joan Broughton replaces Scott Silverman, who left last month.
Posted 09/13/2010Paul DemeryPost a comment
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/ Technology
Even in a recession, pet owners can be inspired to buy more, Petco learns
Personalized recommendations have boosted the order value more than 26% for customers who buy suggested items at Petco.com. About 10% of orders include an item recommended by the recommendation system from Certona that Petco deployed in September.
Posted 02/05/2009Paul DemeryPost a comment
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/ Technology
Alibris, Petco share insights on managing analytics data
While online retailers deal with more data than ever related to customer activity, they must learn to manage and disseminate that flood of information to suit their business goals, analytics experts at Alibris, Petco and Forrester Research say.
Posted 09/25/2008Paul DemeryPost a comment
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/ Technology
Shop.org elects its 2009 board
Shop.org, the e-commerce unit of trade group the National Retail Federation, has elected its board for 2009.
Posted 09/08/2008Katie DeatschPost a comment
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/ Technology
Petco uses user-generated content to build on customer loyalty
Petco Animal Supplies used ratings and reviews content in an e-mail campaign to build on customer loyalty, increasing e-mail campaign click-through rates five-fold, it says.
Posted 05/08/2008Paul DemeryPost a comment
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/ Technology
With customer reviews, Petco shoppers read and buy
A new survey shows many consumers read online reviews and are influenced by them. Petco customers who navigate to pages with highly ranked products buy 50% more often and return products with extensive reviews less often.
Posted 10/05/2007Kurt PetersPost a comment
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Shop.org elects four new board members
Executives from Polo Ralph Lauren, Ice.com, PETCO and Bazaarvoice have been elected to the board of directors of Shop.org, the online trade association that is a subsidiary of the National Retail Federation.
Posted 09/17/2007Don DavisPost a comment
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Consumers to go online to pick winning pet video in Petco Stars contest
Consumer-generated video is at the center of Petco’s Petco Stars contest. User-generated video and marketing also mix in new video review functionality at Petco.com.
Posted 07/17/2007Don DavisPost a comment
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