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1 - 10 of 18 Results
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/ Technology
Frustrated shoppers? Social media and software can soothe their concerns
Technology enables call center agents to offer more personalized help to consumers.
Posted 05/20/2011Zak StamborPost a comment
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/ Technology
Six of the top 10 retail sites post traffic declines in May
The weather finally started heating up in May, but traffic for many e-retailers did not. Six of the top ten e-retailers reported year-over-year traffic drops for the month, Nielsen reports.
Posted 07/17/2009Katie DeatschPost a comment
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/ Technology
BX.com secures $25 million to buy distressed e-commerce tech vendors
BX.com, a 15-year-old technology company, says it is primarily interested in acquiring the clients of online retail technology vendors in financial difficulty. The aim is to migrate those clients onto BX.com`s pureCommerce platform.
Posted 12/01/2008Katie DeatschPost a comment
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/ Technology
Shoppers linger at Lionbrand longest but trek most often to The Home Depot
Online shoppers to home and garden retail sites spent the longest time searching for the perfect yarn for their next project at Lionbrand.com, but they visited The Home Depot the most often, according to Nielsen Online.
Posted 10/17/2008Katie DeatschPost a comment
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With successful affiliate programs, one size does not fit all
Some marketers drop inactive affiliates to focus on producers – but one marketer drove $400,000 in incremental revenue from non-producers by offering them more incentives.
Posted 08/14/2007Kurt PetersPost a comment
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Comp-U-Plus is expanding into consumer electronics and housewares
Although its roots in selling computers and peripherals online go back 15 years, Comp-U-Plus is now extending its product reach to include more consumer electronics and housewares.
Posted 02/21/2007Bill BriggsPost a comment
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/ Technology
Linens ‘n’ Things leads growth in Home & Garden sites in December
Linens ‘n’ Things led growth in unique visitors to its web site in December in the Home & Garden category, with unique visitors growing 31% over the year-earlier December, Nielsen/NetRatings reports.
Posted 01/26/2007Kurt PetersPost a comment
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Amazon surpasses 2 million orders in single day
With boosts from sporting goods, digital cameras and gourmet food, Amazon says this year marked its busiest holiday shopping season ever, setting a single-day record of more than 2.1 million units ordered. Sharper Image’s holiday web sales are up 34%.
Posted 12/29/2003Paul DemeryPost a comment
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People Power
Armed with information, contact center reps can add warmth and intelligence that software lacks.
Posted 05/31/2011Zak StamborPost a comment
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Who puts the ‘e’ in e-commerce
E-retailing is increasingly complex. Here are the vendors most often used by Internet Retailer Top 500 retailers in 21 categories.
Posted 07/30/2009Internet RetailerPost a comment
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