Your Search: Ebay Customer Satisfaction
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1 - 10 of 112 Results
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/ E-Retailers
Retailers improve brand value but stumble on customer satisfaction
Reports show retail brands are gaining value, even though consumers are less satisfied.
Posted 02/22/2012Allison Enright1 comments
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/ Technology
Shoppers are pretty satisfied with large e-retailers’ mobile sites and apps
ForeSee releases its first study of consumer satisfaction with mobile retail sites and apps.
Posted 01/12/2012Bill SiwickiPost a comment
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/ Technology
Holiday shoppers show love for Amazon
But Netflix drops in an annual customer satisfaction study from ForeSee.
Posted 12/28/2011Thad RueterPost a comment
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/ E-Retailers
Flash-sale retailer One Kings Lane hires an eBay executive as finance chief
Dinesh Lathi helped build the top-rated seller program for the online marketplace.
Posted 10/21/2011Thad RueterPost a comment
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/ Technology
Shoppers trust Amazon the most among major retailers
Retail scores the highest among a dozen industries in a new survey by Temkin Group.
Posted 10/18/2011Don DavisPost a comment
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/ Marketing
Best Buy’s new online mall
The consumer electronics giant launches its online marketplace with items from eight retailers.
Posted 09/07/2011Allison EnrightPost a comment
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/ Technology
E-commerce customer satisfaction drops in the fourth quarter of 2010
But a survey shows that online shoppers like Amazon more than any other retailer.
Posted 02/15/2011Thad RueterPost a comment
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/ Technology
Amazon and Netflix are most pleasing
Those two e-commerce sites take the top spots in a ForeSee customer satisfaction survey.
Posted 12/29/2010Allison EnrightPost a comment
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/ Technology
eBay’s customer experience improved in 2009, study says
Amazon.com Inc., eBay Inc. and Barnes & Noble Inc. had the three highest Net Promoter customer satisfaction scores among online retailers in 2009, according to a new study. While Amazon’s score fell from 74% to 71%, eBay’s improved from 61% to 65%.
Posted 03/19/2010Zak StamborPost a comment
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/ Marketing
Western Europeans spent 12% more online last year, Forrester says
Western Europeans love online shopping—at least more than they did last year, a new report from Forrester Research finds. The group spent 68 billion euros ($92.5 billion) online in 2009, up 12% from 2008. And, Forrester says that growth will continue.
Posted 03/09/2010Zak StamborPost a comment
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