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1 - 10 of 11 Results
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/ Technology
The appeal of live service
A fifth of the top 100 online retailers, including Amazon, Nordstrom and Blue Nile, have humans answering the phone when consumers call with questions about products, deliveries and other shopping-related issues, according to a new study from StellaService. Relying on the robot-voiced prompts of automated phone systems can lead to longer hold times and frustrated consumers hanging up.
Posted 08/24/2011Thad Rueter1 comments
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/ E-Retailers
Disney uncovers its store magic
Mobile point of sale devices can drive up conversions and margins, the retailer says.
Posted 01/11/2011Paul DemeryPost a comment
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/ Technology
L.L. Bean leads August web traffic report with a 9.3% conversion rate
In a Compete Inc. survey of August traffic at 54 retail web sites, apparel retailers LLBean.com and ChildrensPlace.com led in conversions with respective rates of 9.3% and 9.0%.
Posted 09/29/2009Katie DeatschPost a comment
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/ E-Retailers
Disney rolls out its new e-commerce store
Formerly known as DisneyShopping.com, the new store adds merchandise sold exclusively at Disney theme parks as well as merchandise from Disney Store retail locations across North America. In addition, the new site includes personalized products.
Posted 05/20/2009Bill BriggsPost a comment
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/ E-Retailers
Buoyed by web sales, The Children’s Place posts year-end profits
Web sales of $82.7 million rose more than 50% over last year. Net income was $82.4 million on sales of $1.63 billion.
Posted 03/25/2009Bill BriggsPost a comment
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/ E-Retailers
Disney takes over DisneyStore.com
The Walt Disney Co. has acquired the assets of The Disney Store chain, including DisneyStore.com, from a business unit of The Children’s Place Retail Stores.
Posted 05/07/2008Bill BriggsPost a comment
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The Children’s Place launches DisneyStore.com as an e-commerce site
The Children’s Place began a soft launch of the new commerce-enabled DisneyStore.com in July with a limited assortment of merchandise, and will be adding more products in time for the Christmas shopping season.
Posted 08/30/2007Don DavisPost a comment
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/ Technology
Toy sites grow in popularity as holidays approach
With Christmas approaching, traffic to toys and hobbies sites has surged, Hitwise reports. Starting the week of Sept. 13, toys and hobbies traffic grew from 0.13% of all Internet traffic to 0.174% for the week ending Oct. 11, a 34% increase.
Posted 10/29/2003Paul DemeryPost a comment
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/ Marketing
The latest in video e-mails: Personalized content
Video e-mails, the hottest new trend in e-mail marketing, are now incorporating personalization, even to the point of mentioning the recipient’s name in the video message.
Posted 06/01/2001Kurt PetersPost a comment
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With iPod Touch POS devices and 'magical' mirrors, Disney boosts store traffic and sales
Shoppers can now walk into many Disney Stores, choose their favorite Disney character toys or apparel, and complete a purchase without bothering to stop at the checkout counter.
Posted 02/01/2011Paul DemeryPost a comment
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