Your Search: Customer Service
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1 - 10 of 18379 Results
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/ E-Retailers
Powering up effective online social marketing
An IRCE speaker discusses how to build customer loyalty through social media.
Posted 05/18/2012Paul DemeryPost a comment
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/ E-Retailers
Work doesn’t prevent French women from shopping online
Working French women shop on the web as much as those who stay at home.
Posted 05/18/2012Internet Retailer1 comments
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/ Technology
A customer service badge helps boost BabyAge.com’s conversion rate
The retailer tested the site with and without the badge to prove its worth.
Posted 05/17/2012Katie DeatschPost a comment
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/ Technology
UPS MyChoice signs up 1 million consumers
Consumers can choose when and where to receive orders from retailers.
Posted 05/17/2012Paul DemeryPost a comment
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/ Technology
Suddenly famous, Harry Barker wins big online
Featured on 'Good Morning America', the retailer manages a rush of web orders.
Posted 05/17/2012Paul DemeryPost a comment
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/ Technology
Good customer service via social media can lead to more spending
A survey finds that 17% of online consumers sought service via social media.
Posted 05/16/2012Thad RueterPost a comment
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/ Technology
U.S. Postal Service gives 2-D bar codes its stamp of approval
The postal service is offering discounts to businesses that use 2-D codes in their mailings.
Posted 05/16/2012Katie DeatschPost a comment
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/ Marketing
StubHub uses customer data to fuel online ads
The ticket marketplace links customers’ interactions to display ads.
Posted 05/15/2012Allison Enright1 comments
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/ E-Retailers
Skechers answers consumers’ questions more quickly while boosting sales
The shoe e-retailer puts a question-and-answer tool on product pages.
Posted 05/15/2012Zak StamborPost a comment
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/ Technology
NetSuite moves upmarket with new e-commerce software
The new version gives e-retailers more flexibility in web site design.
Posted 05/15/2012Don Davis1 comments
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