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/ Technology
L.L. Bean and Apple top April response time tests
L.L. Bean and Apple posted the best Firefox and Internet Explorer response times, respectively.
Posted 05/02/2012Jon LovePost a comment
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/ E-Retailers
Amazon.com is No. 1 in relevance, consumers say
The e-retailer beat out major multichannel retailers such as Target and Wal-Mart.
Posted 04/05/2012Allison EnrightPost a comment
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/ Technology
L.L. Bean and J.C. Penney lead March response time tests
L.L. Bean and J.C. Penney posted the best Firefox and Internet Explorer response times, respectively.
Posted 04/04/2012Jon LovePost a comment
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/ Technology
Apple tops February consistency ratings
The retailer topped both Internet Explorer and Firefox consistency.
Posted 03/21/2012Jon LovePost a comment
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/ Technology
Dell and Costco lead January consistency ratings
The retailers topped Internet Explorer and Firefox consistency tests, respectively, last month.
Posted 02/22/2012Jon LovePost a comment
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/ Technology
Holiday shoppers show love for Amazon
But Netflix drops in an annual customer satisfaction study from ForeSee.
Posted 12/28/2011Thad RueterPost a comment
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/ Marketing
Retailer holiday e-mail volume hits a record
87% of top retailers sent at least one promotional e-mail on Monday, Responsys says.
Posted 12/01/2011Allison Enright1 comments
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/ E-Retailers
REI ranks highest in employee satisfaction
Overstock.com has lost favor with employees since last year, says Glassdoor.
Posted 11/28/2011Stefany MoorePost a comment
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/ E-Retailers
Top 500 e-retailers launch a preemptive strike on holiday sales
Many web merchants won’t wait until Thursday—they want the transaction now.
Posted 11/21/2011Mark BrohanPost a comment
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/ Technology
Holiday e-mail is getting more mobile and social, Responsys says
Overall, e-mail marketing is gaining in importance for the holidays.
Posted 10/28/2011Bill SiwickiPost a comment
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