/ Technology

How Down East slew the cross-channel integration dragon

The link between stores and the web site was crucial because Down East wanted to market to both kinds of customers from a single database. It turned to retail systems provider CoreSense Inc. to pull its channels together.

Posted 02/02/2004Kurt PetersPost a comment

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Order up!

E-commerce systems don’t always communicate well with inventory and financial software. Building that link can boost profits.

Posted 10/30/2009Internet RetailerPost a comment

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Hometown heroes

More regional retail chains are selling online, often with the personal touch that’s kept many of them in business for generations.

Posted 05/29/2009Internet RetailerPost a comment

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One Big Store

By bringing web access to store checkout counters, retailers can present a unified face to customers.

Posted 07/30/2008Internet RetailerPost a comment

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Keeping Order

Anywhere, anytime: the new benchmark for taking and fulfilling customer requests.

Posted 05/30/2008Internet RetailerPost a comment

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Do you know me?

With relevance as the goal, more multi-channel retailers seek a clearer picture of cross-channel customers

Posted 03/27/2008Internet RetailerPost a comment

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SPONSORED SUPPLEMENT: As the web does more, making technology choices becomes more complex

The move toward e-commerce platform outsourcing Scalability and flexibility are key reasons retailers are shifting management of their web sites away from I.T. to service providers As consumers flock to the web to shop, their expectations of the web store continue to rise. Today’s consumers want to shop at web sites with stunning graphics, intuitive navigation and seamless checkout. Not surprisingly, many retailers are feeling the pressure to...

Posted 06/05/2007Internet RetailerPost a comment

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Get smart

Business intelligence enables broader view of data and better handle on performance

Posted 06/01/2007Internet RetailerPost a comment

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