/ Marketing

Peapod fine-tunes merchandising to boost basket size from $100 to $145

A new interface helps increase average order size this year, while improving self-service functionality on the site cuts calls to customer service by a third. With little local competition so far, the online grocery keeps an eye on the future.

Posted 11/11/2004Kurt PetersPost a comment

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Albertson’s extends online ordering service into Salt Lake City market

With a web presence in 11 metropolitan markets, Albertson`s is the U.S. grocer with the largest reach online and the only major one to offer a pick-up as well as delivery option for online ordering.

Posted 08/23/2004Mary WagnerPost a comment

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Albertsons.com expands into Sacramento

Albertsons.com, the online grocery store of Albertsons Inc., has expanded into Sacramento, where it will serve customers in 80 ZIP codes.

Posted 06/28/2004Kurt PetersPost a comment

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/ Technology

Back-end product data systems are being pulled to do front-end duty

Product information management systems, which were launched to support communication between trading partners on the back end, now also support front-end applications such as store kiosks.

Posted 04/26/2004Kurt PetersPost a comment

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/ Technology

Online grocery sales rise 40% in 2003 over ’02, study estimates

A shift toward improved customer service in the online grocery industry is paying off in strong growth, with 2003 online sales of food and beverages estimated at $3.7 billion, up 40% from $2.64 billion in 2002, says a study by Michigan State University.

Posted 03/05/2004Kurt PetersPost a comment

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Albertsons.com expands inland to Texas

Albertsons Inc. is reaching beyond its core online shopping base of the Far West by expanding its Albertsons.com online grocery service to Dallas and Fort Worth.

Posted 11/05/2003Kurt PetersPost a comment

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After a 10-month lull, Albertsons.com expands again

Building from its base on the West Coast, Albertsons Inc. is moving its Albertsons.com online grocery shopping service to the east. The latest market: Boise, ID, its headquarters city.

Posted 09/17/2003Kurt PetersPost a comment

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Safeway.com begins serving the Seattle metro area

Safeway Inc.`s Safeway.com is taking orders for groceries in the Seattle metropolitan area, bringing to eight the number of major markets it serves in the western U.S., the company said today.

Posted 07/16/2003Kurt PetersPost a comment

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